Frequently Asked Questions
Everything you need to know about shopping with Perfume Direct
Are all your fragrances authentic?
Yes, we guarantee that every product we sell is 100% authentic and sourced directly from authorized distributors or the original manufacturers.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your fragrance sooner.
What is your return policy for opened perfumes?
Due to hygiene and safety reasons, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 30 days of purchase.
Can I track my delivery?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Currently, we only ship within the domestic region due to international postal regulations regarding the transport of liquids containing alcohol.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.